Agile Transformation Initiative for Pharma Software Provider

Experis deployed two hybrid Scrum teams to assist with building a new claims adjudication platform.
Content Manager Blonde white woman, a pharma software provider in business attire, is explaining something to four colleagues around a conference table.

The Challenge

A leading pharmacy software provider set out to build a cloud-native, API-driven claims adjudication platform to transform their Pharmacy Benefit Management (PBM) system. To modernize their legacy application, they needed expert Scrum development teams that could deliver speed, quality and domain expertise in a highly competitive market. 

How We Helped 

Experis partnered with the client to lead a 12-month transformation initiative. The program used a hybrid delivery model that combined onshore leadership with offshore development resources to maximize cost-efficiency and productivity. 

We deployed two high-performing Scrum teams made up of 20 professionals across engineering and program management. Led by agile process experts, the engagement included selective recruiting, onboarding and resource management to ensure every role was filled with the right skills at the right time. 

The Impact 

The result was a successful modernization program completed over a 12-month period. The hybrid delivery model increased development velocity while maintaining strong governance and quality.

Key benefits included: 

  • Improved efficiency in agile processes 
  • Cost savings through offshore resourcing 
  • Seamless coordination through onshore oversight 
  • Accelerated delivery of a scalable, cloud-native PBM solution 

This engagement helped the client bring a next-generation platform to life, positioning them for continued innovation in a fast-evolving healthcare market.