IT Site Analyst (Phone Specialist)

We are seeking a detail-oriented and organized professional for our Client to support the provisioning, configuration, and deployment of Teams-enabled phones across multiple site locations. This role plays a critical part in ensuring devices are properly prepared, tracked, and delivered on time to support successful site go-live events. The ideal candidate will be comfortable working with inventory systems, following technical instructions, and collaborating with a team during on-site deployments. 

Job Title: IT Site Analyst (Phone Specialist)

Location: Cleveland, OH

Pay Range: $30/hr on W2

What’s the Job?

• Manage and maintain phone inventory at the Wickliffe location, ensuring sufficient quantities are available to support upcoming site implementations.
• Configure and provision individual phones for deployment to various sites across the country.
• Coordinate and ensure timely shipment of phones to meet site go-live deadlines.
• Participate in hands-on deployment activities at Northeast Ohio locations.
• Track, document, and manage work assignments and inventory status using appropriate ticketing tools and systems.

What’s Needed?

• Proven experience provisioning computers or similar devices; experience configuring Teams-enabled phones is highly preferred.
• Strong organizational skills with the ability to manage both time and inventory effectively.
• Ability to follow detailed written instructions accurately and consistently.
• Demonstrated ability to meet deadlines and manage multiple assignments simultaneously.
• Experience working with ticketing systems such as ServiceNow or comparable platforms for tracking work requests.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.