Technical Support 2

Our client, a technology support services organization, is seeking an IT Support Technician to join their team. As an IT Support Technician, you will be part of the IT Support Department supporting internal employees and technical operations teams. The ideal candidate will have strong communication skills, attention to detail, and a customer-focused mindset which will align successfully in the organization.

Job Title: IT Support Technician
Location: 7171 Southwest Parkway, Austin, TX (Onsite)
Employment Type: 12-month contract

What’s the Job?

• Provide first-level technical support via tickets and in-person support desk
• Perform basic troubleshooting for hardware, software, and devices
• Assist with device setup, provisioning, and replacements
• Maintain IT asset inventory and stockroom operations
• Support IT projects and ensure timely resolution of requests

What’s Needed?

• 2–4 years of IT support experience
• Familiarity with Windows troubleshooting and mobile devices (iOS/Android)
• Strong communication and documentation skills
• Customer-focused mindset with ability to assist non-technical users
• Basic understanding of networking concepts (DNS, LAN, WAN) is a plus

What’s in it for me?

• Hands-on experience in a dynamic IT support environment
• Opportunity to work onsite with a collaborative IT team
• Exposure to IT projects and workflow improvements
• Mentorship from senior IT technicians
• Skill development in troubleshooting, documentation, and customer support

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.