IT Systems Support Specialist

Our client, a government agency located in Sacramento, California, is seeking a dedicated IT Systems Support Specialist to join their team.  The ideal candidate will demonstrate excellent customer service skills, attention to detail, and the ability to adapt to rapidly changing priorities, aligning successfully within a dynamic organizational environment.

Job Title: IT Systems Support Specialist

Location:Sacramento, California

Pay Range: $24.00 to $29.00 per hour

What's the Job?

• Assist with on-site Field Service support for the downtown team, ensuring smooth daily operations.
• Support all supported departments by maintaining and troubleshooting IT systems and hardware.
• Resolve second-level Service Desk tickets related to hardware and software issues.
• Deploy MECM GUI and Headless images, and manage software deployments manually and via MECM task sequences.
• Update hardware and software assignments in the Manifest and assist users with operating systems, applications, utilities, and hardware operations.

What's Needed?

• Strong customer service skills with a focus on user support and communication.
• Knowledge of Active Directory or other identity management systems.
• Experience troubleshooting Windows systems and resolving hardware/software issues.
• Ability to work with rapidly changing priorities and multitask effectively.
• Experience with deploying and managing IT equipment, including peripherals like printers and barcode scanners.

What's in it for me?

• Opportunity to work on impactful projects supporting critical city departments.
• Gain valuable experience in a government setting with diverse IT systems.
• Collaborate with a dedicated team of professionals in a supportive environment.
• Develop your skills in Active Directory, MECM, and hardware deployment.
• Work on-site in a vibrant city environment with a structured 6-month to 1-year assignment, with potential extensions.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.