Sr. Network Support Engineer - Hybrid 3x

Role Title

Senior Network Support Engineer

Location: Chandler, AZ (Hybrid – 3 days/week onsite)

Role Overview

This role is responsible for supporting the design and deployment of CTI platform services and AWS/Azure database services aligned with architectural governance, standards, and policies.

Key responsibilities include:

• Assisting with deployment of complex technical solutions
• Developing Terraform modules, Ansible playbooks, and automation
• Improving reliability, scalability, and efficiency of service implementations
• Promoting a culture of innovation and continuous improvement

Core Skills & Experience

Programming & Automation

• Python (2+ years)
• Ansible (2+ years)
• Bash/Shell scripting (2+ years)

Cloud & DevOps

• Experience with:
  • AWS DevOps
  • Azure DevOps
• Knowledge of cloud computing concepts and architectures
• Experience with Infrastructure as Code (IaC):
  • Terraform (2+ years)

CI/CD & Tooling

• Experience with CI/CD tools (2+ years):
  • Git (Bitbucket)
  • Jenkins
  • Ansible Tower

Cloud Platforms & Databases

• Knowledge of AWS and Azure database services
• Experience with automation and integration across AWS and/or Azure environments

DevOps Practices

• 2+ years of experience working in a DevOps culture
• Strong focus on:
  • Automation
  • Continuous delivery
  • System reliability

Additional Technical Skills

• Knowledge of Linux operating systems
• Container technologies
• Kubernetes
• Red Hat OpenShift
• Redis
• MongoDB
• SingleStore

Core Competencies

• Effective communication skills
• Strong troubleshooting and problem-solving
• Ability to work in a collaborative, cross-functional environment
• Focus on continuous improvement and operational excellence