Technical Writer

Our client is seeking a Technical Writer to join their team. As a Technical Writer, you will be part of the Communications Department supporting the Customer Service and Application Support teams. The ideal candidate will demonstrate excellent written and verbal communication skills, the ability to process complex technical information clearly, and a proactive approach to documentation and training material development, which will align successfully in the organization.

Job Title: Technical Writer
Location: Madison, WI (On-site)
Duration: 12+ months with highly possible extension
Pay Range: $24 - $26 / hr. on W2

What's the Job?

• Understand and create comprehensive user-facing documentation for WISE applications and related customer service initiatives.
• Develop and maintain training materials, knowledge base articles, and communication content that simplify complex technical concepts.
• Collaborate with product owners, subject matter experts, and technical teams to gather information and ensure accuracy.
• Process and document end-to-end customer experience integration and dependencies.
• Disseminate technical information effectively to diverse audiences, ensuring clarity and accessibility.

What's Needed?

• 1-3 years of experience in technical writing, communication, or related roles.
• Strong written and verbal communication skills with experience in external communications.
• Ability to understand and document technical concepts, working closely with product teams and subject matter experts.
• Proficiency with Microsoft Office Suite.
• Current Wisconsin residency; remote work is not permitted, but occasional in-person events are required.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.