Fraud Operations Specialist

Our client, a leading organization in the financial services industry, is seeking a Fraud Specialist/Fraud Operations Specialist II to join their team. As a Fraud Specialist/Fraud Operations Specialist II, you will be part of the Corporate Investigations supporting compliance, legal, privacy, and risk management teams. The ideal candidate will have strong attention to detail, dependability, and effective communication skills, which will align successfully in the organization.

Job Title: Fraud Specialist/Fraud Operations Specialist 

Location: Overland Park, KS (Hybrid)

Duration: 6+ months with highly possible extension / conversion

Pay Range: $20 - $23 / hr. on W2

Work Arrangement
Hybrid - 4 days/week onsite to start. Resource must be based near and able to work from either the Overland Park, KS office or the Allentown, PA office. Depending on workload and business needs, the schedule may transition to 3 days/week onsite later in the engagement.

What's the Job?

• Conduct investigations involving policy violations, compliance matters, and customer privacy concerns under established procedures and guidance from senior investigators.
• Gather, review, and analyze information from internal systems, records, and business partners to support investigative findings.
• Document investigative activities, findings, and recommendations in case management systems.
• Prepare investigative summaries, reports, and supporting documentation for various stakeholders including Legal, Privacy, and Human Resources teams.
• Manage assigned caseload and ensure timely progression of investigations and related follow-up actions.

What's Needed?

• 1-3 years of experience in corporate investigations, compliance, or related investigative fields.
• Experience with case management systems and investigative documentation practices.
• Basic data analysis and reporting skills.
• Proficiency with Microsoft Office Suite.
• Some college education preferred.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Engagement in meaningful investigations that impact organizational integrity and customer trust.
• Potential for career growth within a reputable organization.
• Work arrangement hybrid - 4 days/week onsite initially, with possible transition to 3 days/week later.
• Supportive policies that promote diversity and inclusion in the workplace.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.