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    Complaint Investigations Tech

    • Reference Number: 397686
    • Posted: 06/16/2026
    • Job Type: Contract

    Position Summary:

    • Entry Level Lab Technician in the Complaint Investigations Lab
    • Newly graduated candidates or individuals with a strong technical background can apply.

    The Technician will be responsible for:

    • Unpacking boxes safely and sorting the returned products accordingly by product lines.
    • Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
    • The Technician will document complaint investigations in the Complaint Handling System.
    • The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
    • Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

    Location

    Alameda, CA

    CONSULTANT TESTIMONIAL

    An Experis consultant

    "Communication, instructions, expectations and follow-through were exceptional, throughout the hiring, interviewing and onboarding process. Thank you, Experis!"