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Our client, a leading organization in the technology support sector, is seeking a US - Field Technical Spt Cons I - US4 to join their team. As a US - Field Technical Spt Cons I - US4, you will be part of the Technical Support Department supporting customer service and technical solutions. The ideal candidate will have strong communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: US - Field Technical Spt Cons I - US4

Location: Jackson, MO

What's the Job?

• Apply growing technical knowledge to operate specific technology areas such as server administration, security management, or performance management.
• Resolve routine technical incidents independently, ensuring minimal risk and maintaining service quality.
• Work collaboratively with team members to address more complex technical issues and provide effective solutions.
• Utilize HP solutions to meet customer needs within designated technical responsibilities.
• Participate in customer expectation management and escalation processes to ensure customer satisfaction.

What's Needed?

• Bachelor's degree preferred or Associate degree in a technical field with 3-5 years of relevant experience.
• Basic knowledge of HP products and services offerings.
• Effective communication skills suitable for technical and management audiences.
• Strong active listening skills and adaptability in message delivery.
• Problem-solving skills with proactive, reactive, and creative approaches based on established procedures.

What's in it for me?

• Opportunity to develop expertise within a dynamic technical environment.
• Engagement with innovative solutions and industry-leading technologies.
• Supportive team environment fostering professional growth.
• Chance to contribute to meaningful customer solutions and satisfaction.
• Potential for career advancement within a reputable organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.