Business System Analyst

Job Title: Business Systems Analyst (Insurance)

Location: Golden Valley, MN (Hybrid)

Pay Range: $40-$45/hr 
Contract To Hire: $85k Salary

Role Overview
The client is seeking a Business Systems Analyst (BSA) to support system documentation, translation, and implementation efforts within a highly regulated life insurance environment. This role is system-focused, bridging business intent and how the insurance policy administration system actually behaves in production.

This BSA role is responsible for translating those needs into system behavior, documentation, and artifacts that support system testing, insurance operations, and ongoing platform understanding. This position sits in a documentation-heavy space and requires strong experience working within policy administration systems and enterprise documentation tools—particularly Confluence.
 
Key Responsibilities

• Translate business requirements into system behavior, clearly documenting how the system is configured and functions.
• Create and maintain “how the system actually works” documentation for the policy admin platform and related policy admin processes.
• Gather requirements from business stakeholders and translate them into system-ready documentation for downstream system test teams.
• Produce detailed system documentation, process flows, and user guides to support insurance processors and operational teams.
• Serve as a key partner between business, systems, and testing teams to ensure accurate interpretation and implementation of requirements.
• Support a documentation migration initiative, moving legacy materials into Confluence.
• Convert and modernize business requirement documents from Excel into structured Confluence pages.
• Maintain documentation standards, versioning, and traceability in a regulated insurance environment.

• Proven experience as a Business Systems Analyst or hybrid BA/BSA in a systems-heavy environment.
• Strong understanding of policy administration systems (life insurance experience strongly preferred).
• Demonstrated ability to translate business needs into system behavior and technical documentation.
• Extensive experience working in documentation-heavy roles.
• Hands-on experience creating:
  • System documentation
  • Process documentation
  • User guides for operational or insurance users
• Required tool: Confluence
  • Experience migrating content into Confluence
  • Experience restructuring documentation from Excel or other formats into Confluence
• Ability to work cross-functionally with business stakeholders, system teams, and test teams.

• Prior experience supporting or documenting life insurance policy administration platforms.
• Familiarity with system testing workflows and how documentation feeds QA and UAT efforts.
• Experience in regulated environments (insurance, financial services).

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.