HP Printer Service Technician

Our client is seeking a HP Printer Service Technician to join their team in Baton Rouge, LA. As an HP Printer Service Technician, you will be part of a customer-facing field break/fix team supporting service events across the Baton Rouge area. The ideal candidate will bring strong logical, systematic troubleshooting, customer-focused communication, and mechanical aptitude to deliver reliable hardware repair and configuration for HP print devices.

Job Title:HP Printer Service Technician

Location:Baton Rouge, LA (Onsite; candidate must reside within 15 minutes of Baton Rouge; service coverage approximately a 100-mile radius)

What's the Job?

• Perform reactive, on-site hardware service for HP print devices, with a strong focus on repairing HP printers (DesignJet, A3, LaserJet)
• Complete hardware configuration, installations, and related service actions while following standard technological, mechanical, and business procedures
• Manage critical service events in a fast-paced environment, balancing multiple priorities and responding effectively to changing customer needs
• Work directly with customers and support escalation personnel by assisting with technical action plans to remediate technology issues
• Understand and apply the financial and business impact of service delivery to support profitable outcomes within budget and contractual commitments

What's Needed?

• Required: experience and ability to troubleshoot hardware problems logically and systemically on HP print devices (DesignJet, A3, LaserJet)
• Strong skillset in Personal Systems (laptop, desktop, POS, workstation) to support additional onsite technology needs
• Onsite, customer-facing experience with strong interpersonal communication skills (verbal and written), especially in person
• Strong mechanical aptitude, including working with tools and alignment apparatus
• Ability to prioritize, plan, and work independently while maintaining attention to detail and completing administrative responsibilities

What's in it for me?

• Join a team-based group of self-starting, technical/mechanical delivery professionals
• Work in an ever-changing environment where each day brings new service events and opportunities to educate customers about technology
• Use your technical skills to drive completely satisfied customers and support business growth
• Reliable personal auto required with mileage reimbursed

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.