Engineer - Degree Optional III

Title: Patient Care Support/Healthcare Support
Location: Plano Texas (100% Onsite)
Duration: 6+ months (Possibility to extend or convert)
Shift Time: 8am to 5pm
Pay Range : $32/hr to $36/hr (On W2)

We are looking for a “Patient Care Support/Healthcare Support“ to join one of our Fortune 500 clients.

Job Responsibilities:

• Strong customer service background, including experience assisting patients, clinicians, or technical users in high volume or fast paced environments.
• Call center or remote support experience, especially roles requiring clear communication, documentation, and multi system navigation.
• Practical exposure to medical devices, neuromodulation systems, clinical equipment, or other technology used in healthcare settings.
• Ability to interpret technical instructions, product guides, diagrams, specifications, and clinical-use protocols.

• Qualifications:

• 2 - 4 years of experience (or bachelor’s degree in science) in technical support, medical support, call center operations, or customer service roles requiring troubleshooting or device handling.
• Experience in environments such as healthcare facilities, clinics, labs, technical service centers, or medical device customer support teams is strongly beneficial.
• Experience working with patients, healthcare providers, or medical staff is a plus, especially where device setup, guidance, or performance questions were involved.
• Exposure to or experience with neuromodulation, implantable devices, electrophysiology, or patient monitoring equipment is beneficial but not required.
• High school diploma or equivalent combined with relevant technical, medical, or customer support experience is acceptable.
• Candidates with vocational or technical coursework in bioscience, biomedical equipment, medical technology, electronics, IT, or related fields.
• Optional bachelor’s degree in biomedical engineering, biomedical science, or a related engineering or science field.

We are looking for the candidate who are eligible to work with any employers without sponsorship.

If you’re interested, please click “Apply” button