Application Support Engineer

Our Fortune 500 client, one of the world’s leading companies, is based in Nashville TN 37209 a(Remote), and is seeking hardworking, motivated professionals to join their innovative team.

Are you a Application Support Engineer with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!
 
 
Position Title: Application Support Engineer
Location: Remote
Duration: 7 Months with possibilities of extension  
Pay Rate: $60-70/hr on W2

Key Responsibilities
Industry experience is required. The candidate must be an experienced Tapestry-certified Analyst.
Must-have skills:
Minimum of 6 years experience in Healthcare IT in an Epic Tapestry Analyst/Team Lead role
Experience and certification in at least one of these certs, but ideally as many as possible: Tapestry Claims, Referrals, Call Management, Elig/Enroll, Contracts - Benefits +Claims , Benefits Engine for Tapestry Claim Administration

Nice-to-have skills:
Bonus points if you have:
• Minimum of 1 year of experience working for a consulting firm
• Experience in at least 1 full implementation of Epic
• Experience in Epic Tapestry
Certification: Epic Tapestry Certification required
The chance of extension is greater than 50%.

Job description:
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people
For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.
For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the worlds most complex client challenges.

You are:
An experienced Epic skilled and certified person in Epic Tapestry.

The Work:
Depending on the client engagement, the Epic Tapestry Assoc Manager will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas.

1. Document current state business workflows.
2. Assist with the analysis and design of new business workflows.
3. Identify and define detailed product requirements and use cases.
4. Provide input into high level functional specifications.
5. Work with project managers, architects, business analysts and other team members to define metrics and performance goals for the application.
6. Participate in transitioning the requirements and use cases to ensure a clear and complete understanding of the requirements.
7. Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
8. Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.
9. Perform or advise on system configuration and integration setup and assist with testing activities.
10. Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
11. Assist in the development and documentation of data requests and source to target mapping.
12. Other duties as assigned. This work may include implementation, optimization, upgrades, and application support.

Comments
Epic Systems (P3 - Advanced)

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About ManpowerGroup, Parent Company of:  Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.