Salesforce System Administrator

Salesforce System Administrator
40 hours/week (8am-4pm or 9am-5pm)
Remote but will be working EST. Preference for resource located in EST or CST
1 year
Interview: two rounds of video interviews; emphasis on no AI/agent usage in interview.
70.00 per hour
The Salesforce Administrator role will be joining the Salesforce development team to maintain and support the existing Force.com application. A strong technical understanding of the Salesforce platform along with excellent communication and analytic skills are required.


Top Skills/Experience required from the client:

• Seeking a highly communicative, proactive Salesforce Administrator to help support internal and external users, answering incoming tickets/request, Salesforce support email box, admin tasks (e.g., flows, granting access).
• About 2-3 years of experience.
• Ability to communicate effectively.
• Bachelor's degree at minimum required. Salesforce Administrator Certification is preferred.
• Experience with JIRA, marketing cloud, and other Salesforce modules is a huge plus.
• Must be able to answer: Have you built anything in Salesforce (e.g., using flows and configurations) and how did that help the business?

• Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
• 2+ years of experience administrating Salesforce/force.com products including Service Cloud.
• Experience with Marketing Cloud and/or Call Center a plus.
• Experience Managing production updates/releases.
• Understanding of relational databases and data integration tools.
• Excellent communication and analytical skills to engage with business subject matter experts to solution business needs and resolve issues.
• Excellent organization and ability to analyze requirements and document effectively.
• Drive and desire to learn and grow both technical and functional skill sets.
• Ability to prioritize workstreams simultaneously and deliver results for a fast-paced program.
• Experience with JIRA a plus.
• Certified Salesforce Administrator with Trailhead Badges/Super Badges.

IT Systems That Will Be Used: Jira, Salesforce, Marketing Cloud/Call Center