Desktop Support Specialist (Healthcare & White-Glove Support)

Desktop Support Specialist (Healthcare & White-Glove Support)

Location: Central New Jersey (Multi-site: Matawan, Middletown, & Toms River)

Position Type: 6-Month Contract-to-Hire (W2 Only)

Pay Rate: $28.00 – $35.00/hour W2 (Dependent on Experience)

Note: Direct W2 Only. Strictly No C2C, 1099, Third Parties, or Subcontracting.

Position Overview

Are you a customer-focused Desktop Support Specialist looking to ditch the stressful long commute to NYC or North Jersey? We are seeking an energetic, polished, and growth-minded Desktop Support Specialist to provide high-visibility, white-glove technical support across clinical and corporate environments in Central New Jersey.

In this role, you will deliver hands-on hardware/software troubleshooting, user onboarding/offboarding, systems configuration, and executive-level technical support across multiple health system locations. This position offers a direct path to permanent employment with a rapidly growing, entrepreneurial healthcare organization that deeply values culture, positive energy, and ongoing professional development.

Key Responsibilities

• White-Glove Executive & End-User Support: Deliver top-tier technical support and white-glove customer service to executive leadership, corporate staff, and clinical personnel.

• Systems & Desktop Administration: Configure, deploy, image, and troubleshoot Windows workstations, laptops, mobile devices, and peripherals.

• Environment Maintenance: Support Microsoft 365, Active Directory, user account provisioning, basic networking connectivity, and hardware break-fix.

• Multi-Site Coverage: Provide hands-on, on-site support across Central NJ facilities (Matawan, Middletown, and Toms River), ensuring fast resolution for technical requests.

• Process & Escalations: Work independently to triage incidents, document resolutions, and communicate technical concepts clearly to non-technical end users.

Qualifications & Core Traits

• Technical Background: 3+ years of hands-on Desktop Support experience in a fast-paced environment supporting Microsoft environments (M365, Active Directory, Windows OS).

• Location & Mobility: Must reside in Central NJ with reliable personal transportation to cover primary sites in Matawan, Middletown, and Toms River.

• Customer Service Mindset: High-energy, positive attitude, and exceptional communication skills with a passion for helping people.

• Professional Presence: Polished, articulate, and comfortable interacting directly with C-suite executives and clinical staff.

• Adaptable & Growth-Driven: Self-motivated, naturally curious, and thrive in an entrepreneurial, fast-growing organizational culture.

• Healthcare Experience: Previous experience in healthcare, ambulatory, or hospital settings is a strong plus, but not required.

Compensation & Terms

• Pay Rate: $28.00 – $35.00/hr W2

• Contract-to-Hire: 6-month contract with strong conversion potential.

• W2 Terms: Direct W2 employment with comprehensive benefits options through Experis.

How to Apply

If you are local to Central New Jersey and ready for a high-impact, local opportunity, please submit your updated resume directly for immediate consideration.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.