ServiceNow APM Engineer

Our client, Enterprise Technology & Governance is seeking a ServiceNow APM Engineer to join their team. As a ServiceNow APM Engineer, you will be part of the Enterprise Architecture Governance team supporting enterprise-wide governance activities. The ideal candidate will have strong ServiceNow Application Portfolio Management (APM) configuration experience, advanced scripting and workflow automation skills, and a collaborative mindset that helps translate governance requirements into scalable technical solutions.

Job Title:ServiceNow APM Engineer

Location:Onsite Los Angeles, CA or Onsite New Jersey

Pay Range:$60 - $68/hour 

What's the Job?

• Design, build, and maintain ServiceNow Application Portfolio Management (APM) solutions, including application onboarding, lifecycle management, and compliance tracking to support enterprise governance objectives.
• Configure and extend data models such as APM, Configuration Management Database (CMDB), and Common Service Data Model (CSDM), along with workflows, forms, and governance pipelines to ensure accurate data capture and process alignment.
• Develop automation using Business Rules, Client Scripts, Script Includes, and Flow Designer to optimize platform functionality and improve user experience.
• Build integrations with external systems using REST APIs and IntegrationHub to enable seamless data exchange and workflow automation across platforms.
• Create dashboards and performance analytics to provide visibility into application portfolios, track lifecycles, monitor compliance status, and surface actionable risk insights for stakeholders.

What's Needed?

• Minimum 4–6 years of hands-on experience delivering end-to-end ServiceNow solutions in enterprise environments focused on Application Portfolio Management and/or technology governance.
• Proven ability to configure advanced ServiceNow APM modules and related structures (including CMDB and CSDM extensions) and to deliver custom workflows tailored for regulated environments.
• Advanced scripting skills in JavaScript; familiarity with SQL or similar scripting languages is beneficial for broader automation initiatives.
• Demonstrated experience building dashboards and reporting (e.g., ServiceNow Performance Analytics or equivalent) to monitor application health metrics and compliance status.
• Strong documentation skills and solid understanding of platform governance principles, including SDLC best practices for highly regulated sectors.

What's in it for me?

• Work on governance-critical ServiceNow capabilities that help ensure accurate application inventory, lifecycle tracking, and compliance alignment.
• Collaborate with architecture, risk management, operations, and product teams to keep governance processes aligned with regulatory standards.
• Use AI-enabled tooling (including Microsoft Copilot and ServiceNow AI capabilities) to generate insights from structured datasets and support smarter decisions.
• Build transparent, audit-ready documentation and stakeholder-facing reporting that improves visibility and continuous improvement.
• Contribute to automation and rationalization initiatives that reduce manual effort and strengthen governance efficiency.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.