Cisco CVP VXML Developer

Our client is seeking a Cisco CVP VXML Developer to join their team. As a Cisco CVP VXML Developer, you will be part of the engineering organization supporting customer voice automation and self-service initiatives. The ideal candidate will have a strong hands-on mindset, a passion for building reliable IVR experiences, and the drive to troubleshoot and improve production voice applications.

Job Title:Cisco CVP VXML Developer

Location: Remote

What's the Job?

• Develop, test, and deploy complex Cisco CVP VXML self-service applications using Cisco CVP Call Studio based on provided call flow designs.
• Build and integrate Cisco Scripted Agents or Cisco Autonomous Agent capabilities to expand self-service automation and improve customer journeys.
• Write custom Call Studio Java elements and business logic to enable dynamic IVR behavior, leveraging existing RESTful and SOAP APIs for backend connectivity.
• Use GIT to manage version control, including branching strategies, merges, and maintaining the integrity of the CVP application codebase.
• Debug VXML and Java application issues by analyzing logs, performing root-cause troubleshooting, and tuning application-level performance for the CVP VoiceXML Server.

What's Needed?

• Deep proficiency with Cisco CVP Call Studio, VXML scripting, CVP VoiceXML Server, and CVP Subdialog/Element architectures.
• 4+ years of hands-on Java development experience, including J2EE and working with JSON/XML handling and custom CVP Java elements.
• Proven ability to consume and leverage existing REST and SOAP APIs to integrate IVR/VXML platforms with enterprise CRMs and backend systems for real-time data lookup and context passing.
• High proficiency in GIT for source code management, branching, and collaboration in a team development environment.
• Solid understanding of VXML, HTTP/HTTPS, web services standards, and web application servers such as Tomcat or WebSphere.

What's in it for me?

• Opportunity to build enterprise-grade IVR and autonomous/scripted agent applications that connect voice experiences to real business systems.
• Hands-on ownership of VXML application development and Java-based integration logic within Cisco CVP Call Studio.
• Collaboration with dedicated peers focused on speech tuning, testing, and routing to deliver high-quality customer journeys.
• A role centered on problem-solving through log analysis, root-cause troubleshooting, and performance tuning.
• Clear technical impact by improving self-service automation through API-driven, dynamic call flows.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.