Transportation Analyst

Our client, Transportation & Logistics is seeking a Transportation Analyst to join their team. As a Transportation Analyst, you will be part of the Transportation Management System (TMS) operations supporting daily load planning, carrier assignment, and shipment tracking. The ideal candidate will bring strong customer service focus, the ability to problem-solve quickly, and the drive to manage multiple priorities with accuracy and follow-through.

Job Title: Transportation Analyst

Location: Charlotte, North Carolina (ONSITE)

Duration: 6 months with the possibility of extension/conversion

Pay Range: $21.28/hr w2

What's the Job?

• Work in a TMS and use Outlook daily to plan and execute loads from pickup to delivery.
• Assign carriers, coordinate shipment details, and track loads end-to-end to support on-time performance.
• Provide heavy customer service through emails, Teams chat, and phone calls while responding quickly and professionally.
• Validate order accuracy in the TMS prior to carrier tender at the S/T location, including contact information, bulk product, and quantity details.
• Document customer contacts using call script guidelines and complete required data updates in the TMS, followed by email updates to customer service.

What's Needed?

• Comfort working independently with or without direct supervision while maintaining order integrity through careful verification.
• Ability to manage multiple priorities, act fast on follow-ups, and think quickly when issues arise.
• Strong attention to detail with the ability to apply training and learnings directly to daily work and output.
• Clear, courteous communication skills for telephone interactions and customer-facing coordination.
• Transportation Management System experience is encouraged but not required; willingness to learn and operate within TMS workflows is essential.

What's in it for me?

• ONSITE role in Charlotte, NC with a 6-month assignment and possibility of extension/conversion.
• Structured work centered on TMS planning, load execution, and customer service communication.
• Opportunity to collaborate closely with the bulk control tower team and take direction to improve shipment outcomes.
• Clear expectations around documentation, order integrity, and consistent customer updates.
• A fast-paced environment where quick thinking, follow-up, and problem-solving are valued.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.