Principal Business Systems Analyst

Title: Principal Business Systems Analyst
Industry: Insurance
Type: Contract
Location: Remote
Pay rate: $55/hour

Key Responsibilities

Workday Financials Leadership

• Serve as the functional and technical expert for Workday Financials.
• Support Financial Accounting, Business Assets, Customer Accounts, Supplier Accounts, Banking & Treasury, Procurement, Expenses, Security, and Reporting & Analytics.
• Act as a trusted advisor and Workday "Super User" for supported business areas.
• Lead analysis, design, configuration, and implementation of Workday Financials solutions.
• Develop recommendations by assessing business impact, risks, and solution options.
• Lead data analysis, trend analysis, and process improvement initiatives.
• Mentor and coach junior team members on Workday functionality and best practices.

System Configuration

• Configure and maintain:
  • Business Processes
  • Approval Workflows
  • Condition Rules
  • Custom Validations
  • Calculated Fields
  • Security Configurations
  • Financial Reports and Dashboards
  • EIB Integrations and Data Loads
• Implement configuration changes to improve efficiency, controls, reporting, and user experience.
• Ensure compliance with governance and change management processes.

Issue Resolution & Production Support

• Lead troubleshooting and root cause analysis for complex system and application issues.
• Coordinate issue triage, prioritization, and resolution efforts.
• Partner with business teams, IT, Workday, and third-party vendors to implement short- and long-term solutions.
• Resolve escalated issues independently.
• Support production issues, configuration defects, data issues, and user inquiries.
• Utilize EIBs and data management tools for data loads, mass updates, corrections, testing, and process automation.
• Document and track support activities and resolutions.

Project & Program Support

• Gather, analyze, and document business requirements and functional specifications.
• Lead or coordinate complex projects, implementations, and strategic initiatives.
• Facilitate project intake, prioritization, and planning activities.
• Review and approve functional and technical specifications.
• Coordinate configuration, testing, deployment, and post-production support.
• Partner with business and IT teams to implement new Workday functionality and process improvements.

Testing & Release Support

• Lead development of test strategies, plans, and scenarios.
• Serve as the primary point of contact for business testing activities.
• Develop, execute, and validate testing scenarios.
• Assess testing results, defects, risks, and deployment readiness.
• Train team members on testing methodologies and best practices.
• Evaluate impacts of Workday releases, updates, security changes, integrations, and architectural enhancements.

Nice to have:

• Enterprise Interface Builder (EIB) expertise
• Workday Reporting and Dashboard development
• Workday Adaptive Planning experience
• Workday Prism Analytics experience
• Workday integration experience Studio and Core Connector knowledge
• Workday Security Administration experience
• Financial planning, budgeting, and forecasting experience
• Prior experience leading enterprise-wide Workday Financials initiatives
• Workday certifications in Financials, Reporting, Security, Adaptive Planning, or Prism Analytics

Qualifications

• Bachelor's degree or advanced degree required; equivalent experience may be considered in lieu of a degree.
• 8+ years of Business Systems Analyst, ERP, Financial Systems, or related experience.
• 10+ years of related experience may be considered in lieu of a degree.
• 5+ years of hands-on Workday Financials experience supporting multiple functional areas.
• Proven ability to work independently, manage competing priorities, solve complex problems, and lead initiatives with minimal supervision.