Accounts Receivable/Collections Clerk

Are you energized by solving billing puzzles, tracking down payment discrepancies, and helping ensure accurate reimbursements? I’m looking for an AP/AR Clerk who can own the end-to-end insurance follow-up and denial resolution process with accuracy, urgency, and professionalism. If you enjoy working in a detail-driven environment, communicating clearly with payers and internal teams, and keeping accounts moving toward cash collection goals, this role is for you.

Job Title: AP/AR Clerk

Location:  Lake Mary, Florida (100% onsite)

Pay Range: $24/hr on w2

What's the Job?

• Handle and resolve insurance follow-up and denial issues to support correct reimbursements from insurance companies.
• Serve as the liaison between insurance companies, patients, and internal departments to ensure claims are processed and followed up to meet Account Receivable Days, aging targets, and cash goals.
• Research and resolve payment discrepancies, including investigating and documenting root causes when needed.
• Review and manage AR aging reports, explain past-due balances to management, and work aged accounts by priority—especially those approaching timely filing denial.
• Provide professional, courteous responses to billing inquiries and patient responsibility questions received through the customer call center.

What's Needed?

• High school diploma or GED required; associate degree preferred.
• Experience with posting, tracking, and researching payments/collections, including identifying and resolving payment discrepancies.
• Strong computer proficiency (MS Office: Word, Excel, Outlook) and the ability to navigate payer websites.
• Ability to work end to end after training—owning the process without needing to hand off key work.
• Excellent verbal and written communication skills, strong judgment, and a commitment to confidentiality.

What's in it for me?

• Clear, results-focused work tied to timely denial resolution, productivity goals, and cash collection outcomes.
• A role where your attention to detail and problem-solving directly improves AR performance and efficiency.
• Opportunity to contribute ideas for process improvements and strategies to meet goals.
• Hands-on collaboration with payers, internal teams, and staff support/training responsibilities as assigned.
• A structured schedule: Mon–Fri, 8:00am to 4:30pm, with regular attendance and punctuality expectations.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.