Documentation Specialist

Job Title:Documentation Specialist
Location:Lake Mary, FL (100% onsite)
Pay Range: $22/hr to $26/hr on W2 
12 Months Contract 

What's the Job?

• Serve as the primary liaison between Revenue Cycle Management, provider offices, hospitals, referral sources, clinical teams, and internal stakeholders to obtain documentation needed for medical necessity appeals and denial resolution.
• Drive provider engagement by resolving documentation gaps, managing escalations, and coordinating appeal readiness activities for high-priority and aging accounts.
• Review denial reasons and identify required supporting documentation, including records, test results, treatment plans, and other evidence needed for payer sufficiency.
• Support preparation of appeal and redetermination packages by analyzing payer requirements and partnering with reimbursement specialists to support denial overturn efforts.
• Maintain documentation inventory status, track open/closed documentation requests, monitor denial inventory aging, and report trends impacting reimbursement.

What's Needed?

• High School education or Bachelor’s degree; equivalent healthcare operations experience may be substituted.
• 1+ years of healthcare revenue cycle experience, including exposure to front office administration or customer service, billing, AR collections, medical records/HIM, or related documentation workflows.
• Ability to review denial reasons and understand documentation requirements for medical necessity appeals and payer submissions.
• Strong organizational skills to manage documentation requests, follow up on outstanding items, and support rapid resolution of critical claim barriers.
• Proficiency with Microsoft Office and good typing skills; experience with EPIC, Labcorp, XiFin, Salesforce, and reporting tools is preferred.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!