Java/Genesys CCaaS Developer

Our client is seeking a Java/Genesys CCaaS Developer to join their team.  The ideal candidate will have strong problem-solving skills, a quality-first mindset, and the ability to collaborate effectively across technical teams, which will align successfully in the organization.

Job Title:Java/Genesys CCaaS Developer

Location: Plano Texas or Charlotte NC 

Pay Range:$68.26

What's the Job?

• Deliver complex Voice and Chat/messaging solutions for the contact center using Genesys technologies.
• Develop and enhance Contact Center applications in a cloud environment using proven best practices.
• Design solutions that align with desired business outcomes, ensuring system architecture supports measurable results.
• Perform testing and provide support for Contact Center applications running in the cloud.
• Apply team coding and quality control practices to achieve strong technology outcomes.

What's Needed?

• Significant experience across multiple software implementations, with depth and breadth in Java and Genesys technologies.
• Hands-on software development experience in a contact center environment or full stack Java programming.
• Proven experience with Genesys CCaaS and Messaging.
• Experience with Java and building microservices.
• Experience using Copilot and Genesys tools.

What's in it for me?

• Work on high-impact Voice and messaging solutions for contact center operations.
• Build cloud-based systems with a focus on quality, reliability, and business alignment.
• Collaborate with talented developers delivering complex Genesys-driven capabilities.
• Strengthen your microservices and Java engineering expertise in a CCaaS environment.
• Contribute to solutions that support real customer interactions and operational outcomes.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.