CRM Integration Architect

Our client committed to digital transformation and customer engagement modernization, is seeking a CRM Integration Architect to join their team. As a CRM Integration Architect, you will be part of the enterprise solutions team supporting large-scale digital initiatives. The ideal candidate will demonstrate strong leadership, collaboration, and innovative problem-solving skills which will align successfully in the organization.

Job Title: CRM Integration Architect
Location: Madison WI - Initial onsite presence required for onboarding; flexible hybrid/remote arrangement thereafter. starting. Initial onsite presence is requested.
Duration: 12+ months with highly possible extension
Pay Range: $62 - $65 / hr. on W2
 

What's the Job?

• Design and implement scalable Salesforce enterprise architectures across various clouds and custom solutions.
• Lead MuleSoft API-led connectivity initiatives, integration architecture, and enterprise data exchange strategies.
• Design and optimize AWS Connect contact center solutions integrated with Salesforce Service Cloud and omnichannel workflows.
• Develop Agentforce-enabled automation and AI-driven customer engagement strategies.
• Provide architectural oversight for CI/CD, DevSecOps, deployment governance, and environment management.

What's Needed?

• 8+ years of Salesforce platform architecture and development experience.
• Strong experience with Salesforce Apex, Lightning Web Components (LWC), Flow, Integration Patterns, and Security Model.
• Hands-on experience with MuleSoft Anypoint Platform, APIs, RAML, DataWeave, and integration orchestration.
• Experience integrating AWS Connect with Salesforce Service Cloud or customer engagement platforms.
• Excellent communication, stakeholder engagement, and technical leadership skills.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.