Desktop Support Engineer

Our client, a leading financial services organization, is seeking a dedicated Desktop Support Engineer to join their team. As a Desktop Support Engineer, you will be part of the IT Support Department supporting a dynamic and professional user community. The ideal candidate will demonstrate excellent problem-solving skills, strong communication abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Desktop Support Engineer

Location: Virginia, VA

Pay Range: $30-$36/hour

What's the Job?

• Provide software and hardware support to end-users in a professional banking environment
• Assist with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption, and antivirus technologies
• Troubleshoot and resolve hardware and software issues, ensuring minimal downtime
• Reimage user devices, back up and restore user data remotely and at user desks
• Manage tickets efficiently using ServiceNow or similar ticketing systems, documenting all service events accurately

What's Needed?

• 3-5 years of experience providing software/hardware support in a professional setting
• Knowledge of server, Cisco technology, and experience supporting MS Office suite including MS Teams and Outlook
• Experience with Virtual Desktop Infrastructure (VDI), patch management, encryption, and anti-virus technologies
• Familiarity with ServiceNow or similar ticketing systems
• Strong customer service skills and ability to work independently in a fast-paced environment

What's in it for me?

• Opportunity to work in a professional banking environment with high-profile clients
• Engage in a role that offers technical growth and skill development
• Supportive team environment with a focus on excellence in service delivery
• On-site work with flexible hours to accommodate project needs
• Chance to contribute to critical infrastructure supporting financial operations

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.