Tier 1 Analyst

Our client, a large global automotive manufacturing and transportation solutions company, is seeking a Tier 1 IT Support Analyst to join their team. This individual will support internal employees across the facility and play a key role in day-to-day IT operations. The ideal candidate will be customer-focused, adaptable, and comfortable working directly with users to troubleshoot and resolve technical issues in a hands-on manufacturing environment.

Job Title: Tier 1 Analyst / IT Support

Location: Frankfort, IN

Pay rate: $18-23/hr, depends on level of experience 
 

What’s the Job?

The role is supporting internal employees throughout the facility. You'll be helping with things like password resets, user accounts, Microsoft-related issues, printers, keyboards, mice, VPN access, hardware and software troubleshooting, and really anything technology-related that comes up during the day.

What’s Needed?

• IT Support / Help Desk experience
• Factory / Manufacturing environment experience
• Experience supporting Microsoft environments (Windows, Microsoft 365, Active Directory)
• Hands-on support experience with computers, printers, keyboards, mice, VPN, and end-user devices
• Strong interpersonal skills and willingness to work directly with employees on the production floor throughout the day

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.