Customer Onboarding Specialist

Our client, a leading organization in the healthcare and pharmaceutical distribution industry, is seeking a dedicated Customer Onboarding Specialist to join their team. As a Customer Onboarding Specialist, you will be part of the Customer Operations department supporting the onboarding process for new pharmacy and specialty distribution customers. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively, which will align successfully within the organization.

Job Title: Customer Onboarding Specialist

Location: Irving, TX

What's the Job?

• Support onboarding activities for new customer accounts from initiation through activation.
• Review onboarding requirements and ensure necessary documentation is complete and accurate.
• Coordinate onboarding tasks across multiple internal departments.
• Track onboarding progress and proactively follow up on outstanding items.
• Monitor onboarding timelines and assist in meeting established service level agreements (SLAs).

What's Needed?

• Experience managing multiple projects, accounts, or customer requests simultaneously.
• Strong communication skills and ability to collaborate across departments.
• Experience using tools such as Salesforce, SAP, or similar systems.
• Ability to analyze customer information and resolve issues proactively.
• Attention to detail and excellent organizational skills.

What's in it for me?

• Competitive hourly pay rate of $28-30.
• Hybrid work environment with in-office and remote work days.
• Opportunity to support impactful projects in the healthcare industry.
• Work with a collaborative and diverse team.
• Potential for professional growth and development within the organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.