Production Support

Our client, a leading organization in the financial services industry, is seeking a dedicated Production Support professional to join their dynamic team. As a Production Support specialist, you will be an integral part of the Operations team supporting critical finance regulatory reporting and data sourcing initiatives. The ideal candidate will demonstrate resilience, analytical thinking, and excellent communication skills, which will align successfully within the organization.

Job Title: Production Support

Location: Charlotte, NC

Pay Range:

What's the Job?

• Support and maintain the stability, resiliency, and scalability of production systems across multiple platforms including Informatica, MS SQL Server, Oracle, and Unix-based systems.
• Monitor system health, performance, and availability using tools such as Dynatrace and Splunk, ensuring optimal operation and quick resolution of issues.
• Manage batch scheduling and orchestration using Autosys, Quartz, or Airflow to ensure timely and accurate data processing.
• Lead incident management activities: triage, root cause analysis, resolution, and implementing preventive measures to avoid recurrence.
• Collaborate with business and technical teams to support change management, capacity planning, and continuous improvement initiatives, leveraging AI-driven tools for process optimization.

What's Needed?

• 4-10 years of production support experience in financial services, with a focus on regulatory reporting or similar environments.
• Strong technical skills in Unix/Windows OS, SQL, Oracle, and scripting languages such as Shell, Python, and Perl.
• Experience with monitoring systems like Dynatrace and Splunk, and batch scheduling tools including Autosys, Quartz, or Airflow.
• Proficiency in incident, problem, change, and request management processes.
• Ability to support complex, real-time, and batch-oriented production environments, with flexibility to work second shift and provide occasional off-hours support.

What's in it for me?

• Opportunity to work in a collaborative and innovative environment focused on continuous improvement.
• Exposure to cutting-edge automation and AI-driven tools to enhance operational efficiency.
• Chance to develop and refine your technical skills in a high-impact role within the financial industry.
• Supportive team culture that values diversity, inclusion, and professional growth.
• Potential for career advancement within a reputable organization committed to employee success.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.