IT Support Engineer

Our client, a leading organization in the technology support sector, is seeking a Support Engineer II to join their team. As a Support Engineer II, you will be part of the IT Support department supporting a diverse range of corporate clients. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully in the organization.

Job Title: IT Support Engineer II

Location:  New York, NY | Fully onsite

Pay Range: $37

What's the Job?

• Provide basic technical support to corporate employees worldwide, addressing hardware, software, and network issues.
• Research, diagnose, and resolve end-user computing problems efficiently and effectively.
• Create and maintain detailed documentation of customer interactions and troubleshooting steps.
• Assist with remote support activities, including teleconferencing systems and AV presentation equipment.
• Escalate system or network outages promptly to minimize downtime and maintain operational continuity.

What's Needed?

• 2+ years of experience supporting Windows, Mac, and/or Linux operating systems in a corporate environment.
• High school diploma or equivalent; associate degree in Computer Science or related field preferred.
• Experience in helpdesk or desk-side support environments.
• Strong verbal communication skills, capable of explaining technical concepts clearly to non-technical users.
• Ability to work independently and as part of a team, maintaining high standards of quality and productivity.

What's in it for me?

• Opportunity to work in a dynamic and inclusive environment supporting global clients.
• Chance to develop your technical skills with diverse systems and technologies.
• Supportive team culture that values innovation and continuous improvement.
• Flexible work schedule with potential for growth and advancement.
• Competitive pay rate aligned with your expertise and experience.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.