Telecommunications Technician

Our client is seeking a Telecommunications Technician to join their team. As a Telecommunications Technician, you will be part of the IT Support Department supporting the Telecommunications Operations team. The ideal candidate will have strong communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Telecommunications Technician

Location:Milwaukee, WI

What's the Job?

• Provide support for enterprise voice and unified communications systems, including troubleshooting and incident response.
• Manage phone number inventory, lifecycle, and user provisioning across multiple UC platforms.
• Coordinate with vendors and carriers to ensure telecom services operate smoothly and efficiently.
• Maintain accurate records for E911 administration and telecom records management.
• Assist users through training and support to enhance system adoption and usability.

What's Needed?

• 3-5 years of experience as an enterprise voice and unified communications technician or analyst.
• Experience with moves, adds, changes, and user provisioning across UC platforms.
• Knowledge of telecom expense management, carrier coordination, and E911 records management.
• Ability to learn new technologies, especially Microsoft Teams Voice.
• Strong communication skills, including reading, writing, and explaining technical information clearly.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment dedicated to public service.
• Engagement with cutting-edge telecommunications technologies and systems.
• Chance to develop your skills and advance your career in a stable organization.
• Work with a collaborative team committed to excellence and innovation.
• On-the-job training and professional development opportunities.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.