Hardware Support Technician

Our client, a leading provider of hardware support services, is seeking a Hardware Support Technician to join their team. As a Hardware Support Technician, you will be part of the Technical Support Department supporting on-site hardware repair and maintenance. The ideal candidate will have strong problem-solving skills, excellent interpersonal communication, and a proactive attitude, which will align successfully in the organization.

Job Title: Hardware Support Technician

Location: Baton Rouge, LA

What's the Job?

• Perform hardware repair and configuration of HP print devices, including DesignJet, A3, and LaserJet models.
• Provide technical support for Personal Systems such as laptops, desktops, POS systems, and workstations.
• Assist with installations, troubleshooting, and resolving hardware issues onsite at customer locations.
• Work collaboratively with escalation teams and technical personnel to develop effective action plans.
• Engage with customers to educate them about technology solutions, ensuring high levels of satisfaction and service quality.

What's Needed?

• Proven experience troubleshooting hardware problems on HP print devices and personal systems.
• Strong mechanical aptitude and experience working with tools and alignment apparatus.
• Excellent communication skills, both verbal and written, especially in customer-facing situations.
• Ability to prioritize multiple activities and adapt quickly to changing environments.
• Reliable personal auto, with mileage reimbursement, and residence within 15 minutes of Baton Rouge.

What's in it for me?

• Opportunity to work in a dynamic, fast-paced environment with diverse technical challenges.
• Supportive team environment focused on professional growth and success.
• Reimbursement for mileage and flexible work schedule options.
• Chance to develop valuable technical skills and contribute to customer satisfaction.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.