Director Tolling Operations

Our client is seeking a Director of Tolling Operations to join their team. As a Director of Tolling Operations, you will be part of the Operations department supporting tolling and transportation services. The ideal candidate will have strong leadership skills, strategic thinking, and a passion for operational excellence, which will align successfully in the organization.

Job Title:Director of Tolling Operations

Location:Austin, Texas (5 Days Onsite)

Pay Range:$140,000 - $170,000

What's the Job?

• Develop and execute operational strategies supporting company growth, customer satisfaction, and contractual performance objectives.
• Lead all tolling operations functions, including transaction processing, customer account support, violations management, toll authority account administration, dispute resolution, reconciliation activities, and operational reporting.
• Establish operational goals, performance metrics, service standards, and key performance indicators (KPIs).
• Monitor operational effectiveness and implement corrective actions where performance deficiencies exist.
• Identify opportunities for process improvements, automation, efficiency gains, and cost reduction initiatives.

What's Needed?

• Bachelor's degree in Business Administration, Transportation, Finance, Operations Management, Engineering, or a related field.
• 10+ years of progressive operational leadership experience.
• 5+ years of leadership experience managing tolling operations, transportation operations, transaction processing, or related functions.
• Experience leading large-scale operational teams in high-volume transaction environments.
• Strong knowledge of tolling operations, violations management, transaction processing, reconciliation practices, and customer account administration.

What's in it for me?

• Opportunity to lead a dynamic and growing tolling operations team in a key industry sector.
• Competitive salary with potential bonus structure.
• Engagement in strategic initiatives that impact transportation infrastructure.
• Collaborative work environment with a focus on innovation and continuous improvement.
• Potential for career growth within a forward-thinking organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.