M365 Test Lead – Collaboration Platforms & Integrated Release Management (NJ NY CT)

• Lead testing efforts for Microsoft 365 platform changes managed through integrated release management processes.
• Define, coordinate, execute, and report on end-to-end testing activities across multiple Microsoft 365 services.
• Review engineering requirements, release documentation, and test plans to determine testing scope and impact.
• Coordinate testing activities across various technical teams and service owners.
• Identify testing gaps, risks, and dependencies and proactively drive issue resolution.
• Escalate critical issues and provide timely status updates to stakeholders.

Test Management & Execution

• Create, maintain, and execute test plans, test cases, and regression test suites.
• Manage testing activities using Octane and other testing tools.
• Upload testing evidence, test results, and supporting documentation.
• Validate platform functionality, integrations, compliance controls, and user experiences.
• Lead daily and scheduled regression testing activities.
• Ensure test scripts remain current with platform changes and new feature releases.
• Work closely with engineering teams to socialize test findings, spikes, defects, and emerging risks.

• Microsoft Teams
• Microsoft Copilot
• SharePoint Online
• OneDrive for Business
• Exchange Online
• Microsoft Entra ID
• Microsoft Purview
• Vantage (Retention and Governance)
• Microsoft 365 security and compliance capabilities

• Support and maintain Microsoft 365 testing environments.
• Manage lab refresh activities and environment readiness.
• Coordinate provisioning and maintenance of:

• • Test accounts
  • Test tenants
  • Compute endpoints
  • Browser configurations
  • Network configurations
  • Lower-lane and production-like environments

• Identify opportunities to improve and modernize testing infrastructure.

Compliance & Control Validation

• Support validation of compliance, governance, and control requirements.
• Maintain testing coverage for controls and regulatory requirements.
• Ensure test scenarios reflect current business, security, and compliance needs.
• Maintain awareness of services supporting:

• • Data Loss Prevention (DLP)
  • Information Barriers / Ethical Walls
  • Retention and Records Management
  • Regulatory controls

• Drive initiatives that improve testing efficiency, coverage, automation readiness, and operational effectiveness.
• Evaluate the impact of technology changes such as:

• • Endpoint platform changes
  • Operating system changes
  • Web browser updates
  • Network infrastructure changes

• Recommend enhancements to testing processes, tooling, and reporting.

• Partner with Microsoft 365 service owners, engineering teams, release managers, infrastructure teams, and support organizations.
• Coordinate cross-team testing activities.
• Facilitate discussions related to environment readiness, test execution, issue resolution, and deployment validation.
• Maintain strong relationships across technical and operational teams.

• 5+ years of experience in software testing, platform validation, quality assurance, or release management.
• Experience supporting Microsoft 365 collaboration technologies in an enterprise environment.
• Experience coordinating large-scale integrated testing efforts.
• Hands-on experience with test management tools such as Micro Focus ALM/Octane, Jira, or similar platforms.
• Strong understanding of testing methodologies, defect management, and release validation processes.
• Experience managing testing environments and lab infrastructure.
• Strong organizational, communication, and stakeholder management skills.
• Ability to manage multiple workstreams simultaneously and operate independently.

• Experience supporting financial services or highly regulated industries.
• Knowledge of Microsoft Teams administration and collaboration platform operations.
• Familiarity with Microsoft Purview compliance capabilities.
• Experience with Microsoft Copilot testing and validation.
• Understanding of identity and access management concepts within Microsoft Entra ID.
• Knowledge of Agile, DevOps, and enterprise release management practices.
• Experience with automation testing frameworks and test optimization initiatives.

• Ensure high-quality validation of Microsoft 365 platform changes before production release.
• Maintain accurate and current regression test coverage.
• Keep testing environments healthy and production-aligned.
• Improve testing efficiency and operational readiness across the Microsoft 365 ecosystem.
• Drive effective collaboration among engineering, operations, compliance, and release management teams.
• Quickly identify, communicate, and mitigate risks impacting Microsoft 365 services.