ServiceNow Administrator

Our client, a leader in enterprise support and technology services, is seeking a Production Support Analyst to join their team. As a Production Support Analyst, you will be part of the Operations Department supporting the high-visibility support team. The ideal candidate will have strong analytical skills, attention to detail, and excellent communication skills, which will align successfully in the organization.

Job Title: Production Support Analyst

Location: Chandler, AZ

Pay Range:

What's the Job?

• Provide Level 3 production support for enterprise applications and services supporting the ServiceNow environment.
• Monitor, troubleshoot, and resolve incidents impacting production systems and dependent services.
• Support data movement and integration processes across multiple platforms and applications.
• Execute and monitor scheduled jobs, including AutoSys workloads, ensuring successful completion and timely issue resolution.
• Partner with support teams and stakeholders to resolve production issues while maintaining system integrity and compliance.

What's Needed?

• Experience in Production Support, Application Support, Technical Operations, or a related support engineering role.
• Strong troubleshooting and analytical problem-solving skills.
• Experience supporting enterprise applications in a production environment.
• Familiarity with incident, change, and problem management processes.
• Ability to independently evaluate requests and push back when proper controls or approvals are not present.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment focused on technology excellence.
• Engagement in a role that offers growth and development within enterprise support services.
• Chance to collaborate with a diverse team of professionals committed to operational success.
• Support for continuous learning and skill enhancement in a fast-paced industry.
• Participation in a supportive work culture that values inclusion and innovation.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.