Customer Service Representative III

Our client, a leading organization in the healthcare industry, is seeking a Customer Service Representative III to join their team. As a Customer Service Representative III, you will be part of the Customer Support Department supporting order management and client relations. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: Customer Service Representative III

Location: REMOTE (must reside in the US )

Pay Range: $18 to $23 p/h

What's the Job?

• Handle order entry, order status updates, and product information inquiries
• Manage complaints, pricing, shipping, and inventory requests and issues
• Communicate clearly and professionally with external customers and internal personnel via telephone and written correspondence
• Worklist management including raising internal tickets to address order management, shipping/tracking, product inquiries, and invoicing issues
• Manage the customer order process from entry to delivery ensuring customer satisfaction

What's Needed?

• Bachelor’s degree or higher from an accredited institution, or HS Diploma with 6 years of customer service experience
• Minimum of 3 years of customer service experience in private, public, government, or military environments
• Experience with ERP systems is a plus
• Previous healthcare customer service experience is advantageous
• Self-motivated with the ability to work effectively in cross-functional teams and with external clients

What's in it for me?

• Opportunity to work remotely with a dynamic team
• Engage in meaningful work supporting healthcare operations
• Develop your professional skills in a supportive environment
• Be part of a reputable organization committed to inclusion and diversity
• Enjoy a flexible schedule with full-time hours

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.