Geek Street Technical Support 2

Our client, a leading organization in the technology support sector, is seeking a Geek Street Technical Support 2 to join their team. As a Geek Street Technical Support 2, you will be part of the IT Support Department supporting the onsite technical operations. The ideal candidate will have a strong interest in technology, excellent communication skills, patience, and a customer-focused attitude, which will align successfully in the organization.

Job Title: Geek Street Technical Support 2

Location:Fort Collins, CO

Pay Range: $31/hr on W2
 

What's the Job?

• Providing first-level triage and technical support to employees through tickets and in-person at the support desk
• Analyzing technician workflows to identify areas for improvement and optimization
• Documenting technical issues and assisting with system provisioning and device refresh/replacements
• Supporting IT project goals and maintaining physical and virtual asset stockrooms
• Communicating status updates with internal clients and supporting device setup and configuration

What's Needed?

• Basic understanding of Windows troubleshooting and Android/iOS familiarity
• Strong customer-oriented mindset and ability to take clear notes
• Good communication skills, both verbal and written
• Ability to work collaboratively and learn from team members
• Interest in technology, with degrees related to Management Information Systems, Business Technology Management, or Information Technology preferred but not required

What's in it for me?

• Opportunity to develop technical skills through hands-on experience
• Engagement in knowledge-sharing sessions and training
• Supportive team environment with mentorship from senior IT technicians
• Involvement in meaningful IT projects and process improvements
• Potential for career growth within a dynamic organization

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.