Cisco Licensing Support Engineer

Our client, a leading organization in the technology sector, is seeking a Cisco Licensing Support Engineer to join their team. As a Cisco Licensing Support Engineer, you will be part of the Licensing Infrastructure & Operations team supporting network and infrastructure teams. The ideal candidate will have problem-solving skills, attention to detail, and a proactive mindset which will align successfully in the organization.

Job Title: Cisco Licensing Support Engineer

Location: San Jose, CA (On site/hybrid 2-3 days per week)

What's the Job?

• Provide advanced technical support for Cisco licensing platforms, including Smart Licensing, Smart Accounts, and subscription systems
• Troubleshoot complex licensing issues and ensure release readiness through comprehensive testing
• Collaborate with network and infrastructure teams to align licensing with deployment strategies
• Drive analytics, reporting, and continuous improvement initiatives across Licensing Infrastructure & Operations
• Manage incident escalation, root cause analysis, and defect triage to maintain operational excellence

What's Needed?

• Hands-on experience with Cisco Smart Licensing, Smart Accounts, and CSSM
• Proven support experience in licensing or network environments at L2 level
• Solid understanding of networking fundamentals such as TCP/IP, DNS, HTTP/HTTPS, firewalls, and proxies
• Experience troubleshooting license registration, synchronization, and compliance issues
• Familiarity with tools like JIRA, dashboards, and reporting platforms

What's in it for me?

• Opportunity to work with cutting-edge Cisco licensing technologies
• Engage in a collaborative and innovative work environment
• Develop your skills in network support and licensing management
• Contribute to operational excellence and continuous improvement
• Be part of a dynamic team supporting enterprise-level infrastructure

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.