TrakSYS Support Engineer

Our client, a leading organization in manufacturing and technology, is seeking a TrakSYS Support Engineer to join their team. As a TrakSYS Support Engineer, you will be part of the Operations Support team supporting manufacturing execution systems. The ideal candidate will have problem-solving skills, attention to detail, and strong communication abilities which will align successfully in the organization.

Job Title: TrakSYS Support Engineer

Location:Richmond, Virginia

What's the Job?

• Provide Level 1 / Level 2 support for TrakSYS MES applications.
• Monitor system performance and ensure continuous uptime.
• Diagnose and resolve system issues, supporting end users effectively.
• Coordinate fixes with development, ERP, WMS, infrastructure, network teams, and vendors.
• Maintain support documentation, change logs, and knowledge base articles.

What's Needed?

• Hands-on experience with TrakSYS MES (version 12 is a plus).
• Understanding of TrakSYS architecture and core configurations.
• Knowledge of C#/.Net, JavaScript, HTML, and CSS.
• Proficiency with SQL Server queries and stored procedures.
• Familiarity with IIS, Windows Server, and basic networking concepts.

What's in it for me?

• Opportunity to work in a dynamic manufacturing environment.
• Engage in challenging technical support roles that enhance your skills.
• Collaborate with diverse teams across multiple sites.
• Gain experience with industry-leading MES solutions.
• Potential for career growth within a supportive organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.