IT Systems Support Specialist I/II

Our client, a government agency in Sacramento, California, is seeking a dedicated IT Systems Support Specialist I/II to join their team. As an IT Systems Support Specialist I/II, you will be part of the Department of Technology supporting various downtown departments. The ideal candidate will demonstrate excellent customer service skills, attention to detail, and adaptability, which will align successfully in the organization.

Job Title: IT Systems Support Specialist I/II

Location: Sacramento, California

Pay Range:$26.00 to $30.00 per hour

What's the Job?

• Assist with on-site Field Service support for the downtown team, supporting departments such as Technology, General Services, Personnel Services, and Water Resources.
• Provide second-level Service Desk support, resolving hardware and software issues, and assisting customers remotely with tools like DUO, NetMotion, and network resource connectivity.
• Deploy MECM GUI and Headless images, manage software deployments, and update hardware and software assignments in Manifest.
• Image, install, and move IT-related equipment, including peripherals such as printers and barcode scanners.
• Support operating systems, applications, utilities, and hardware operations, ensuring standards are maintained 

What's Needed?

• Proficiency with Windows, Active Directory, Office 365, and Microsoft 365.
• Strong troubleshooting skills for Windows systems and hardware peripherals.
• Excellent verbal and written communication skills for customer interactions and documentation.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Experience with imaging, operating system deployment, and utility support.

What's in it for me?

• Opportunity to work on impactful projects supporting multiple government departments.
• Hands-on experience with enterprise-level IT support tools and systems.
• Collaborative work environment fostering professional growth.
• Competitive pay rate aligned with industry standards.
• Potential for contract extension based on performance and project needs.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.