Field Technical Specialist

Our client, a leading provider of technology support services, is seeking a dedicated and skilled Field Technical Specialist to join their team. As a Field Technical Specialist, you will be an essential part of the Service Support Department supporting customer needs with professionalism and technical expertise. The ideal candidate will demonstrate strong mechanical aptitude, excellent communication skills, and a proactive attitude, which will align successfully within the organization.

Job Title: Field Technical Specialist

Location: Tennessee, TN

Pay Range:

What's the Job?

• Provide hardware support and related services for HP PC and Printer products at customer sites.
• Configure hardware, software, and network components, perform repairs, and troubleshoot technical issues.
• Manage critical service events, educate customers about technology, and ensure complete customer satisfaction.
• Collaborate with escalation teams and technical personnel to develop and implement technical action plans.
• Maintain awareness of the financial and business impact of service delivery to support organizational goals.

What's Needed?

• Technical or mechanical hardware repair experience with a demonstrated aptitude for learning new technology.
• Ability to lift and move up to 50 pounds, and work in physically demanding environments.
• Availability to work scheduled and unscheduled overtime, including non-traditional workdays and holidays.
• Onsite customer-facing experience with excellent interpersonal and communication skills.
• High School diploma or equivalent, with additional hardware technology training; college education preferred.

What's in it for me?

• Opportunity to work in a dynamic, fast-paced environment with continuous learning opportunities.
• Supportive team environment focused on customer satisfaction and professional growth.
• Provision of necessary tools such as a company laptop/tablet and cell phone reimbursement.
• Participation in background checks and compliance with employment standards.
• Chance to develop technical skills and advance your career in a reputable organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.