Technical Support Technician

Our client, a leading organization in the technology and data center industry, is seeking a dedicated and motivated Technical Support Tech I to join their team. As a Technical Support Tech I, you will be part of the Data Center Operations team supporting the LBO Processes. The ideal candidate will demonstrate problem-solving skills, adaptability, and a proactive attitude, which will align successfully within the organization.

Job Title:Technical Support Tech I

Location: Arlington, VA

Pay Range: $28 per hour

What's the Job?

• Process allocation tickets from the Data Center "Late Bind Optics" Sim resolver group for optic inventory management.
• Handle requests for optic inventory allocation or transfer for data center projects.
• Support end users by troubleshooting and resolving technical issues related to inventory and data center operations.
• Document, track, and monitor tickets to ensure timely resolution and effective communication.
• Contribute to established processes with a focus on efficiency and accuracy.

What's Needed?

• Basic computer skills, especially with Microsoft Office applications.
• 0-3 years of experience in technical support or related fields.
• Ability to follow instructions and pre-established guidelines effectively.
• Strong communication skills for supporting end users and team collaboration.
• Associate's degree or equivalent in a related area is preferred.

What's in it for me?

• Opportunity to contribute to critical data center operations and processes.
• Work in a dynamic environment with room for growth and development.
• Gain valuable experience in a technology-focused organization.
• Be part of a supportive team that values innovation and efficiency.
• Competitive pay rate with potential for future advancement.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.