HR Operations (People Services) Partner

Our client, a leading organization in the industry, is seeking a HR Operations (People Services) Partner to join their team. As a HR Operations (People Services) Partner, you will be part of the Human Resources department supporting the People Services team. The ideal candidate will have strong communication skills, a proactive mindset, and a commitment to excellence, which will align successfully in the organization.

What's the Job?

• Lead HR Service Center operations, serving as the primary escalation point for HR inquiries, ensuring timely resolution, disciplined case governance, and effective judgment in managing complex or sensitive situations.
• Oversee core HR operations including onboarding, offboarding, job changes, data management, verifications, and employee support through case management platforms.
• Lead complex case management strategy, partnering with Legal, ER, IT, HRIS, Security, and vendors to manage escalations, evaluate nuanced accommodation cases, and develop decision-making frameworks for high-risk scenarios.
• Own governance frameworks for terminations, offboarding controls, benefits and leave programs, identity and access management, and data quality standards across all worker types.
• Ensure compliance and audit readiness by maintaining documentation standards, supporting internal/external audits, strengthening global stock audit processes, and implementing robust operational controls.

What's Needed?

• 7+ years of HR Operations, HR Shared Services, or Employee Support experience with a strong understanding of HR processes including onboarding, offboarding, accommodations, and employee documentation.
• Proficiency with HR systems and case-management tools such as Workday and ServiceNow.
• Ability to interpret and apply HR policies accurately while exercising discretion and maintaining confidentiality.
• Strong organizational skills with the ability to manage multiple workflows and deadlines effectively.
• Excellent written and verbal communication skills with a customer-centric approach.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment that values diversity and inclusion.
• Engagement in meaningful work that impacts organizational success and employee experience.
• Potential for professional growth and development within a global organization.
• Collaborative team culture that encourages innovation and continuous improvement.
• Access to comprehensive training and resources to support your career journey.

Upon completion of waiting period consultants are eligible for:

• Medical 
• Dental Plan
• Vision Plan
• 401(k)
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.