Desktop Support Technician

Our client, a leading technology organization, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the End User Services department supporting the IT support team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset which will align successfully in the organization.

Job Title: Desktop Support Technician

Location:Longmont, Colorado

Pay Range:24.34/hour

What's the Job?

• Provide onsite and remote support for hardware, software, and collaboration tools in accordance with established standards and procedures.
• Diagnose and resolve common technical issues independently using documented processes and knowledge articles.
• Configure, deploy, maintain, troubleshoot, and support standard computer workstations, laptops, printers, and mobile devices.
• Support conference room and collaboration technology, including projectors, displays, and conferencing tools like Teams and Zoom.
• Document work in the ticketing system, escalate complex issues, and communicate effectively with users and team members.

What's Needed?

• Associate Degree in Computer Science, Information Technology, or a related field, plus 3 years of relevant experience.
• Proficiency supporting Windows 11, macOS endpoints, and mobile devices (iOS and Android).
• Experience with Microsoft Active Directory and endpoint security controls such as BitLocker.
• Strong organizational skills with the ability to manage multiple support requests efficiently.
• Excellent verbal and written communication skills to explain technical concepts clearly and professionally.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment nestled against the scenic Rocky Mountains.
• Access to on-site amenities including cafeteria, walking paths, and recreational activities.
• Engagement with a diverse team committed to innovation and excellence.
• Chance to develop your technical skills and grow your career within a reputable organization.
• Supportive work culture that values inclusion, diversity, and professional development.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.