HR Assistant II

Our client, a leading organization in the industry, is seeking a HR Assistant II to join their team. As a HR Assistant II, you will be part of the HR support team, providing essential administrative and customer service support to employees and HR colleagues. The ideal candidate will demonstrate strong attention to detail, critical thinking skills, and a passion for delivering excellent service, which will align successfully in the organization.

Job Title: HR Assistant II

Location: Tampa, FL

Pay Range: $22/hr

Spanish is required

What's the Job?

• Provide administrative support by documenting employee data changes, performance reports, and communications
• Answer inbound calls related to payroll inquiries, LOA, and other employee questions
• Partner with Payroll team to resolve payroll and timekeeping questions using ServiceNow case management software
• Support day-to-day HR functions including employee verifications, tuition reimbursement processing, and policy questions
• Utilize case management and call management software to ensure accurate and timely responses

What's Needed?

• Bachelor's Degree/ A.A Degree
• Minimum of 5 years of relevant experience, preferably in a contact center or customer service environment
• Experience with ServiceNow, Microsoft Outlook, Teams, and Excel
• Strong attention to detail and critical thinking skills
• Spanish language skills highly preferred

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Potential for contract extensions based on performance and business needs
• Engage in meaningful work supporting employee inquiries and HR processes
• Develop your skills in case management and customer service
• Be part of a diverse and inclusive team committed to excellence

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.