Telecom Solutions Engineer

Our client, a Fortune 30 retail organization, is seeking a Telecom Solutions Engineer to join their team. As a Telecom Solutions Engineer, you will be part of the Enterprise Infrastructure organization supporting Telecom Engineering, Network Operations, and Cross-Functional Technology teams. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a collaborative mindset which will align successfully in the organization.

Job Title: Telecom Solutions Engineer
Location: Cincinnati, OH (Onsite 5 Days per Week)
Type: W2 contract
***Important note to subvendors*** this role is not open to C2C or subvendor w2 referrals

What’s the Job?

• Design, implement, and support enterprise telecom infrastructure solutions with a focus on availability, scalability, disaster recovery, security, and monitoring.
• Serve as a technical leader for telecom engineering initiatives, establishing standards, best practices, and operational procedures.
• Support and troubleshoot complex voice and telecom environments involving SIP, VoIP, RTP, networking, QoS, routing, switching, and firewalls.
• Collaborate with infrastructure, security, cloud, and application teams to deliver secure and scalable telecommunications solutions.
• Develop engineering documentation and drive continuous improvements through automation, process optimization, and technology modernization.

• Experience supporting enterprise telecom environments with strong expertise in SIP, VoIP, RTP, and telephony technologies.
• Advanced troubleshooting experience within voice and data networking environments, including packet captures, SIP traces, QoS, routing, switching, and firewalls.
• Knowledge of cloud services, telecom infrastructure best practices, and operational support.
• Experience with IVR platforms, contact center technologies, data integrations, and REST APIs.
• Strong understanding of Windows Server, Linux, SQL databases, and infrastructure security practices.

• Opportunity to support a Fortune 30 retail organization on large-scale enterprise telecom initiatives.
• High-visibility role with ownership of critical voice and telecommunications infrastructure.
• Exposure to modern telecom, cloud, networking, and infrastructure technologies.
• Benefits - health, vision, dental coverage offered through Experis 
• Paid holidays after 6 months of contracting
• Access to Experis Academy upskilling program 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity as a best place to work for Women, Inclusion, Equality, and Disability, confirming our position as the brand of choice for in-demand talent.