UX Researcher

Our client, a leading organization in the financial services industry, is seeking a UX Researcher to join their team. As a UX Researcher, you will be part of the User Experience Strategy & Research (UXSR) team supporting various product areas within the Commercial Banking division. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a passion for enhancing user experiences, which will align successfully in the organization.

Job Title: UX Researcher

Locations: Minneapolis, Minnesota / Charlotte, NC / Dallas, TX / Des Moines, IA / Chandler, AZ

Pay Range: $50-52/hr

What's the Job?

• Partner with product owners and UX specialists to help develop and drive our WalkMe strategy, leading the design, build, and maintenance of our WalkMe deployments for internal-facing applications and developing KPIs and operational metrics/reporting for our WalkMe deployments.
• Work across multiple product areas within the Commercial Bank, developing strong partnerships with Lines of Business and product teams.
• Design, code, test, debug, and document WalkMe capabilities and requirements for projects and programs.
• Lead cross-functional teams to strategize, plan, and execute a variety of programs, services, and initiatives within technical domain environments.
• Perform assessments through fact-finding and data analysis to arrive at creative approaches to solving complex issues and developing appropriate solutions or recommendations.

What's Needed?

• 5+ years of experience delivering WalkMe solutions/programs within customer organizations/internal departments.
• 4+ years of software engineering experience, or equivalent experience 
• 3+ years of experience developing and executing UX research strategies using various UX research tactics (e.g., developing personas, experience mapping, conducting contextual user research and UX measurement activities).
• Experience with digital design, mobile design, or a combination of both, with a focus on user experience.
• Experience with HTML, CSS, and/or JavaScript.

What's in it for me?

• Opportunity to work on impactful projects within a dynamic financial services environment.
• Collaborate with talented professionals committed to innovation and excellence.
• Gain valuable experience in a highly regulated industry with complex digital solutions.
• Be part of a supportive team that values diversity and inclusion.
• Access to comprehensive benefits including health plans, retirement options, and wellness programs.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.