Usability Researcher 2

Our client, a leading technology organization, is seeking a Usability Researcher 2 to join their team. As a Usability Researcher 2, you will be part of the UX Research Department supporting SharePoint experiences with a focus on AI-driven workflows and enhancing customer usability. The ideal candidate will have strong analytical skills, excellent communication, and a collaborative mindset which will align successfully in the organization.

Job Title: Usability Researcher 2

Location: Redmond, WA - Hybrid 1-2 days/week onsite

Pay Range: $49/hr to $51/hr on W2

What's the Job?

• Design, execute, and analyze qualitative and quantitative research to deliver insightful and actionable results.
• Continuously inform the product roadmap by identifying gaps, customer pain points, and potential delighters through customer data analysis.
• Perform ongoing UX health studies to evaluate if design-built experiences meet release standards.
• Communicate research findings clearly and compellingly to all levels of the product team, explaining methodology, insights, and recommendations.
• Collaborate across engineering, design, and marketing disciplines to land impactful insights that improve user experience.

What's Needed?

• 4+ years of experience in research methods impacting product direction and experience design within the technology sector.
• Proficiency in qualitative user research methods such as user interviews and usability testing.
• Experience with quantitative research methods including surveys and data analysis.
• Hands-on experience with research tools/platforms like UserTesting, DScout, Qualtrics, or Marvin.
• Strong collaboration skills and the ability to work independently in a fast-paced environment.

What's in it for me?

• Opportunity to contribute to innovative AI-driven features in SharePoint.
• Collaborative work environment fostering creativity and growth.
• Chance to work on impactful projects that influence product strategy.
• Supportive team dedicated to user-centered design and research.
• Potential for extension based on project needs and performance.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.