Enterprise Application Support Specialist II

Job Title: Application Support Specialist

Location: Remote, USA

Pay Range: $30-$40/hr
Term: 3 Month Contract

DESCRIPTION

Weekly rotational schedule Week 1: 8:30 am - 5:00 pm Week 2 : 11:00 am - 7:30 pm Week 3: 1:00pm-9:30pm Week 4: 4:00 pm - 12:30 am (+1).  Weekend support as needed. 

The Enterprise Application Support Specialist role is an IT technical analyst role with the RDM host team accountable to ensure the proper functioning of live, operational, customer-facing environments that are cloud-based, SaaS architectures. The team maintains availability and monitors performance as well as diagnosing problems, anticipating trends and the development of new tools to support the platform.
The computer environments are primarily Windows server domain-based running MS SQL Enterprise databases with proprietary image and transaction processing systems for the financial industry. There is also Linux in the supported environment.
•    Active monitoring and review of Production Applications for Performance and Accuracy.
•    Cooperative troubleshooting and analytic work with other technical members and members of Development, QA and Support teams.
•    Independent work analyzing trends in data and reporting on anomalies.
Basic Qualifications:      
·          3 + years previous experience in Enterprise application support or technical operations with experience in managing the resolution of business critical and time sensitive issues.
·          3 + years of knowledge of current Microsoft Server platforms
·          In depth knowledge of the administration and programming of MC SQL server 2005+ within a production class environment
·          3 + years of experience in XML/Https/MS.Net/Client-Server architecture
·          3 + years of experience in troubleshooting and problem-solving skills to diagnose software and network issues.
·          Experience with Linux CLI
·          Ability to document job related procedures
·          Network and systems administration experience

 
Preferred Qualifications: Programming experience is a definite asset.
Additional Basic Qualifications:
Must be 18 years of age or older

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.