Program Manager Non Tech 3

Our client, a leading organization in enterprise customer experience management, is seeking a Program Manager Non Tech 3 to join their team. As a Program Manager Non Tech 3, you will be part of the Global Customer Experience team supporting strategic initiatives aimed at crisis prevention and trust restoration for enterprise clients. The ideal candidate will demonstrate strong communication skills, adaptability, and a collaborative mindset, which will align successfully in the organization.

Job Title: Program Manager Non Tech 3
Location: Remote
Pay Range: $54/hr to $58/hr on W2
Duration: 12 months contract

What's the Job?

• Drive execution, readiness, and validation for complex customer experience programs
• Manage stakeholder engagement and communication across multiple teams and leadership levels
• Plan and oversee User Acceptance Testing (UAT) and phased deployment activities
• Coordinate cross-functional efforts to ensure seamless program rollout and feedback integration
• Track dependencies, risks, and blockers, providing actionable recommendations for resolution

What's Needed?

• 5-7 years of program or project management experience, preferably with enterprise organizations
• Proven ability to operate effectively in ambiguous and fast-paced environments
• Experience managing UAT, pilots, or phased rollouts
• Strong stakeholder management and cross-functional coordination skills
• Excellent verbal and written communication skills with attention to detail

What's in it for me?

• Opportunity to work on impactful programs that improve customer trust and satisfaction
• Collaborate with diverse teams and senior leadership across the organization
• Engage in a dynamic environment that fosters professional growth and development
• Work with innovative tools and methodologies in program management
• Be part of a forward-thinking company committed to diversity and inclusion

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.