Sr. Network Support Engineer - Hybrid 3x

Role Title

Cloud Architect

Location: Chandler, AZ

Role Overview

This role is responsible for assisting in the design and deployment of CTI platform services and AWS/Azure database services that support business strategies in alignment with architectural governance, standards, and policies.

Key responsibilities include:

• Developing templates, Terraform modules, Ansible playbooks, and automation
• Supporting deployment of complex technical solutions
• Continuously improving reliability and efficiency of service implementation
• Driving a culture of innovation and continuous improvement

Core Skills & Experience

Cloud & DevOps

• Strong experience in:
  • AWS DevOps
  • Azure DevOps
• Knowledge of cloud computing architectures and best practices
• Experience with Infrastructure as Code (IaC):
  • Terraform (2+ years)

Programming & Scripting

• Python (2+ years)
• Bash/Shell scripting (2+ years)

Automation & Configuration Management

• Ansible (2+ years) including:
  • Ansible playbooks
  • Automation workflows

CI/CD & Tooling

• Experience with CI/CD toolsets (2+ years):
  • Git (Bitbucket)
  • Jenkins
  • Ansible Tower

Cloud Platforms & Databases

• Knowledge of AWS and Azure database services
• Experience integrating and automating solutions across AWS and/or Azure environments

DevOps Practices

• 2+ years of experience working within a DevOps culture
• Strong focus on:
  • Automation
  • Continuous integration & deployment
  • Operational efficiency

Additional Technical Skills

• Knowledge of Linux operating systems
• Containerization technologies
• Kubernetes
• Red Hat OpenShift
• Redis
• MongoDB
• SingleStore

Core Competencies

• Effective communication skills
• Ability to collaborate across teams
• Strong problem-solving mindset
• Focus on continuous improvement and innovation