Jira Confluence Administrator

We are seeking a Project Management Analyst with hands-on Jira experience to support enterprise intake and fulfillment workflows.

📍 Philadelphia, PA (Onsite)
💲$27- $31/hr
📅 3+ Month Contract to hire

Responsibilities:

• Administer Jira projects, workflows, boards, and dashboards
• Create and maintain JQL filters, reports, and executive dashboards
• Monitor ticket intake, throughput, aging, and SLA performance
• Publish weekly status reports and operational metrics
• Document processes in Confluence
• Support ticket triage, routing, and workflow improvements
• Implement Jira automation to improve efficiency

Required Skills:

• Jira Administration and advanced JQL
• Scrum and Kanban board management
• Jira workflow, screen, and field configuration
• Atlassian Confluence
• Microsoft Excel or Google Sheets
• Strong reporting, analytical, and communication skills

Preferred:

• Experience with ticket intake, SLA tracking, and operational reporting
• Agile/Scrum environment experience

Apply today for immediate consideration.